(475) 257-1243 24/7
How Our CLUB EMERGENCY Alert & Response Systems Work
#1 BEST RATED - INSTANT RESPONSE & 911 DISPATCH SYSTEMS for HIGH RISK, HIGH ACTIVITY MEMBER CLUB ENVIRONMENTS - LEASE PLANS from $34.95 PER MONTH
How Our Alert Systems and Live Operators Respond
When Your Club Members Need Help During An Emergency Event
STEP ONE:
PRESS YOUR HELP BUTTON and a signal is sent to the 24/7 Nationwide Monitoring & Response Center (Central Station). Within 10 to 15 seconds….
STEP TWO:
YOUR CERTIFIED EMS LIVE OPERATOR WILL RESPOND AUDIBLY will respond audibly over the 2-Way Speaker/Mic on the Base Station Console (Systems #1 & #2) or the 2-Way Speaker/Mic on the Mobile VIP flex Smart Phone (System #3). The Live Operator will announce themselves and will start a pre-scripted 2-way dialog with the Club Member/User.
STEP THREE:
IF AN EMERGENCY LOCAL RESPONDER DISPATCH IS NEEDED, the Live Operator will immediately contact the pre-set local responder agency for immediate dispatch to your designated Club premises.
STEP FOUR:
IF THE CLUB MEMBER/USER REQUESTS or requires further on-site monitoring or assistance (while waiting for the local responders to arrive on premises), our Live Operator (or a second operator) will stay on the 2-Way and assist the Club Member/User until help arrives.
STEP FIVE:
POST DISPATCH, OUR LIVE OPERATORS WILL SEND NOTIFICATIONS (a pre-set Priority Contact Notification List) to designated Club staff members via their cell phones that a dispatch has been performed along with a brief description of the Emergency Event, if needed.
PRECAUTIONARY DISPATCH:
In the event our Live Operator responds over the system’s 2-Way, and there is NO AUDIBLE RESPONSE from the Club Member/User, the Live Operator will LISTEN IN for any audible signs of an emergency. If not, the Live Operator will take precautionary measures and perform a local responder agency dispatch to the club premises. Post dispatch, the Contact Notification List protocols will also be performed.
FALSE ALARMS:
False alarm calls are just as important to respond to as actual emergency alert calls to our Nationwide Monitoring & Dispatch Center. Our Live Operators are specially trained to perform professionally and courteously in any response situation.
ADDED-VALUE SERVICE
Emergency Incident Documentation is an industry standard best practices protocol provided to our valued Club Clients by our Nationwide Monitoring Centers. Accurate and archived transcript recordings of emergency calls, responses and dispatches are made available by authorized request to Club Owners & Operators.
Contact Us Today 1-475-257-1243
with our FREE PHONE CONSULT & QUOTE or to ORDER
HELP COMES TO YOU - OUR CERTIFIED EMS OPERATORS ARE ON CALL 24-7-365
As soon as the personal emergency Help Button is pressed, you’re Club Member/User is connected to caring and compassionate, industry trained Certified Live Operators (Emergency Care Agent) based in the United States. If needed, we can provide Spanish speaking Live Operators. All Operators are industry trained and certified with University degrees.
Rapid response times (within 10 to 15 seconds) helps to ensure the safest and best possible treatment and outcome for a fall, medical emergency or other safety and security events or concerns. Whether you need immediate emergency and/or medical help or just some self-assistance (i.e. body lift), Fitness Club Alert Systems is there instantly when you need it – 24/7/365.
JT – Group Director of Club Operations
"With 24/7 key card health club facilities, member safety is a top priority for us. I highly recommend Scott Hazlewood and FCAS for your member emergency and panic alert monitoring and dispatch needs. I am confident that they will provide to be as valuable an asset to your company as they have been to ours."
